Contact Information
For customer support, order questions, product inquiries, shipping questions, returns, refunds, or privacy-related requests, please contact us at:
LUMBRON STONE
Email: support@lumbron.com
Website: lumbron.com
We usually respond within 1–2 business days. Response times may be slightly longer during weekends, holidays, or peak periods.
When contacting us about an order, please include your order number, the email address used to place the order, and a clear description of your request so we can assist you more efficiently.
For return or refund requests, please contact us before sending any item back. Items returned without prior authorization may not be accepted.
At this time, we do not provide phone support. Customer support is handled by email.