Terms of service

Terms of Service

Effective Date: May 5, 2026

Overview

This website is operated by LUMBRON STONE. Throughout the site, the terms “we,” “us,” and “our” refer to LUMBRON STONE.

By accessing our website, browsing our store, or purchasing from us, you agree to be bound by these Terms of Service. If you do not agree to these Terms, you should not use our website or purchase products from our store.

These Terms apply to all users of the website, including visitors, customers, and anyone who accesses or uses our services.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your place of residence, or that you have permission from a parent or legal guardian to use this website.

You agree not to use our products, website, or services for any illegal, unauthorized, harmful, or fraudulent purpose.

You must not attempt to interfere with the security, functionality, or operation of our website, including by transmitting viruses, malicious code, spam, or any harmful technology.

Product Information

We make reasonable efforts to display our products, descriptions, images, prices, and availability as accurately as possible.

However, we do not guarantee that product images, colors, textures, sizes, measurements, or other details will appear exactly the same on every device or screen.

Natural Stone Variation

Our products are made with natural stones. Each stone may have natural variations in color, texture, flash, pattern, inclusions, mineral marks, surface characteristics, and overall appearance.

These natural variations are part of the identity of the stone and are not considered defects.

Product images are provided for reference. Due to lighting, screen settings, photography conditions, and the natural variation of stones, the item you receive may vary slightly from the photos.

No Medical or Therapeutic Claims

LUMBRON STONE products are jewelry and fashion accessories.

Our products are not intended to diagnose, treat, cure, prevent, or relieve any disease, medical condition, mental health condition, physical condition, or psychological condition.

Any descriptions related to presence, grounding, stillness, symbolism, personal meaning, or wearing experience are provided for lifestyle, cultural, aesthetic, or personal expression purposes only.

Our products are not a substitute for professional medical advice, diagnosis, treatment, therapy, counseling, or healthcare services.

Orders and Order Acceptance

When you place an order, you agree to provide accurate, complete, and current information, including your name, email address, billing information, shipping address, and any other information required to process your order.

Receiving an order confirmation does not mean that your order has been accepted without review. We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, inaccurate information, payment issues, inventory limitations, pricing errors, or other issues that prevent us from fulfilling the order.

If we cancel an order after payment has been made, we will provide a refund to the original payment method where applicable.

Pricing, Availability, and Errors

All prices are listed in USD unless otherwise stated.

We reserve the right to update product prices, descriptions, availability, and promotions at any time without prior notice.

We do our best to avoid errors, but mistakes may occur. If a product is listed with an incorrect price, description, image, promotion, or availability, we reserve the right to correct the error, cancel the order, or contact you for further instructions.

Payments

Payments are processed through third-party payment service providers. By placing an order, you agree to provide accurate payment information and authorize the applicable payment provider to process the transaction.

We do not store your full payment card details. Payment information is handled by the relevant payment provider according to its own security and privacy practices.

Shipping

Shipping times, processing times, shipping carriers, customs duties, import taxes, expedited shipping options, and lost or delayed package handling are described in our Shipping Policy.

By placing an order, you agree to the terms of our Shipping Policy.

Returns and Refunds

Returns, refunds, non-returnable items, damaged or incorrect items, return shipping, and refund processing are described in our Return and Refund Policy.

By placing an order, you agree to the terms of our Return and Refund Policy.

Customer Responsibilities

You are responsible for ensuring that your order information, shipping address, contact information, and payment details are accurate before placing an order.

We are not responsible for delays, failed delivery, additional costs, or lost packages caused by incorrect or incomplete information provided by the customer.

Intellectual Property

All content on this website, including but not limited to text, images, product photography, graphics, logos, brand elements, page design, product descriptions, and other materials, is owned by or licensed to LUMBRON STONE unless otherwise stated.

You may not copy, reproduce, distribute, modify, display, sell, or use any content from this website without our prior written permission.

Third-Party Services and Links

Our website may use or link to third-party services, including Shopify, payment providers, shipping carriers, analytics providers, advertising platforms, and other service providers.

We are not responsible for the content, policies, practices, availability, or performance of third-party websites or services. Your use of third-party services may be subject to their own terms and policies.

Prohibited Uses

You agree not to use our website or services:

For any unlawful or fraudulent purpose.
To violate any applicable law or regulation.
To infringe upon our intellectual property rights or the rights of others.
To submit false, misleading, or inaccurate information.
To interfere with or disrupt the security or operation of the website.
To transmit viruses, malware, spam, or harmful code.
To collect or misuse personal information of others.
To abuse, harass, threaten, or harm others.
To attempt unauthorized access to our systems or accounts.

We reserve the right to terminate or restrict your use of our website or services if you violate these Terms.

Limitation of Liability

To the fullest extent permitted by applicable law, LUMBRON STONE shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Our total liability for any claim related to your purchase shall not exceed the amount paid by you for the product giving rise to the claim, unless otherwise required by applicable law.

Nothing in these Terms limits any rights that cannot be excluded under applicable consumer protection laws.

Indemnification

You agree to indemnify and hold LUMBRON STONE harmless from any claim, demand, loss, liability, or expense, including reasonable legal fees, arising out of your violation of these Terms, misuse of our website, or violation of any law or third-party rights.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our business, website practices, legal requirements, or policies.

Any updates will be posted on this page with an updated effective date where applicable. Your continued use of our website after any changes means that you accept the updated Terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

LUMBRON STONE
Email: support@lumbron.com
Website: lumbron.com