Privacy Policy
Effective Date:May 5, 2026
This Privacy Policy describes how LUMBRON STONE (“we,” “us,” or “our”) collects, uses, and shares personal information when you visit or make a purchase from lumbron.com.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
When you visit our website, place an order, contact us, or interact with our store, we may collect the following types of information:
Personal Information You Provide
This may include your name, email address, billing address, shipping address, phone number if provided, order details, and any information you choose to provide when contacting us.
Order and Transaction Information
When you make a purchase, we collect information necessary to process your order, such as the products purchased, order value, shipping details, and payment-related information. Payment information is processed by our payment service providers and is not fully stored by us.
Device and Usage Information
We may automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, device type, pages viewed, referring websites, and other usage data.
Cookies and Similar Technologies
We may use cookies, pixels, tags, and similar technologies to operate our website, improve user experience, analyze site performance, and support marketing or advertising activities.
You may be able to control cookies through your browser settings or through privacy tools made available on our website where applicable.
How We Use Your Information
We use personal information for the following purposes:
To process and fulfill orders
To arrange shipping and delivery
To provide order confirmations and customer support
To respond to questions, returns, or refund requests
To detect and prevent fraud, abuse, or security risks
To improve our website, products, and customer experience
To comply with legal, tax, accounting, and regulatory obligations
To send marketing communications if you have opted in or where permitted by law
How We Share Your Information
We may share your personal information with trusted third parties when necessary to operate our business and provide services to you.
These third parties may include:
Shopify and related commerce platform services
Payment processors and payment service providers
Shipping carriers and logistics providers
Return service partners
Email and communication service providers
Analytics and advertising partners
Professional advisers, legal advisers, or authorities where required by law
We do not sell personal information for direct monetary payment. However, certain analytics or advertising activities may be considered “sharing” or “targeted advertising” under some privacy laws. Where required, you may have the right to opt out of such activities.
Payment Information
Payments are processed through third-party payment providers. We do not store your full payment card details. Your payment information is handled securely by the relevant payment provider according to their own privacy and security practices.
International Data Transfers
Because we operate an international online store and use service providers located in different countries or regions, your personal information may be processed or transferred outside of your country of residence.
We take reasonable steps to ensure that personal information is handled in accordance with applicable privacy and data protection requirements.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer support, legal compliance, fraud prevention, tax, accounting, and business record purposes.
When personal information is no longer needed, we will delete, anonymize, or securely retain it as required by applicable law.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent where processing is based on consent
Opt out of marketing communications
Opt out of certain data sharing or targeted advertising where applicable
To make a privacy request, please contact us at support@lumbron.com.
Marketing Communications
If you subscribe to our emails or otherwise choose to receive marketing communications, we may send you updates about products, offers, or brand content.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us at support@lumbron.com.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
Security
We take reasonable measures to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website practices. Any changes will be posted on this page with an updated effective date where applicable.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
LUMBRON STONE
Email: support@lumbron.com
Website: lumbron.com